Privacy Policy

1. HorseShowStream ("we", "our" or "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website and services.

HorseShowStream ("we", "our" or "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website and services.

2. Information We Collect

2.1 Information provided by you

• First and last name
• Email address
• Payment information (processed securely by our payment partners)
• Account preferences and settings

2.2 Information collected automatically

• IP address and approximate location
• Device type and browser
• Pages visited and time spent
• Content viewing history
• Cookie data and similar technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain and improve our services
• Process transactions and send related notifications
• Personalize your experience and recommend content
• Send communications about updates, promotions and news (with your consent)
• Detect, prevent and resolve technical and security issues
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential cookies: necessary for the basic functioning of the site
• Analytics cookies: to understand how you use our site (e.g., Google Analytics)
• Marketing cookies: to display relevant advertisements
• Functional cookies: to remember your preferences

You can manage your cookie preferences through the consent banner or in your browser settings.

5. Information Sharing

We may share your information with:

• Service providers: payment processors, hosting services, data analytics
• Business partners: when necessary to provide our services
• Authorities: when required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Data encryption in transit (HTTPS)
• Secure password storage (bcrypt hash)
• Restricted access controls
• Monitoring and threat detection

7. Your Rights

Under the General Data Protection Law (LGPD), you have the right to:

• Confirm the existence of data processing
• Access your data
• Correct incomplete, inaccurate or outdated data
• Request the deletion of your data
• Revoke consent
• Request data portability

To exercise your rights, please contact us at support@horseshowstream.com.

8. Data Retention

We retain your personal information while your account is active or as necessary to provide our services. After account closure, we may retain some data for legal, tax or audit purposes for a period determined by applicable legislation.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you about significant changes by email or through a prominent notice on our site. We recommend that you review this policy regularly.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@horseshowstream.com
• Phone: +5591976104312
• Address: Av. Afonso Pena, 700 - Funcionários, Belo Horizonte - MG, 30130-000